Xapix Cookie Notice

LAST UPDATED May 21, 2018

Xapix is not a cookie monster - but we use cookies to improve our services for you. Here’s how & why:

When you visit Xapix’s website, www.xapix.io, or the Xapix Account Portal, we and our service providers acting on our behalf automatically collect certain data using tracking technologies like cookies and web beacons. This notice describes what tracking technologies we use and what we use them for.


A cookie is a piece of data contained in a very small text file that is stored in your browser or elsewhere on your hard drive. Cookies allow Xapix to identify your device as you navigate through our publicly-accessible website (the Xapix Site) or our account portal. We also use them to recognize return visitors to the Xapix Site. This helps make navigating and interacting with the Xapix Site and our account portal more efficient, easy and meaningful.

By themselves, cookies do not identify you specifically. Rather, they recognize your web browser. So, unless you identify yourself specifically to Xapix, like signing into the account portal, we don’t know who you are just because you visited the Xapix Site.

Xapix uses both session and persistent cookies. Session cookies are cookies that disappear from your computer or browser when you turn off your computer. Persistent cookies stay on your computer even after you’ve turned it off.

You can turn off your web browser’s ability to accept cookies. But, if you do that, certain parts of the Xapix Site or account portal may not work for you.

Required cookies

Required cookies make it possible for you to access our account portal, navigate within the portal, and access information related to your account.

Each time you log into the account portal, a cookie containing an encrypted, unique identifier that is tied to your account is placed on your browser. These cookies allow Xapix to uniquely identify you when you are logged into the account portal and to process your online transactions and requests.

Required cookies are necessary to operate the account portal, so you can’t opt out of them.

Functionality cookies

Functionality cookies allow the Xapix Site and account portal to remember information you have entered or preferences you select, and provide enhanced, more personal features. These cookies allow you to optimize your use of Xapix’s account portal after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.

You can use your browser settings to opt out of functionality cookies. For more information on how to do that, click here. Note that opting out may affect the functionality of our Site or account portal for you.

We may use Flash cookies to store preferences you set inside your Xapix Account.

To manage privacy and storage settings for Flash cookies, click here.

Performance cookies

These cookies collect data about how visitors use the Xapix Site. This includes data like which pages visitors go to the most. These cookies don’t collect information that individually identifies visitors. The data these cookies collect is aggregated and intended to be anonymous and used to improve how the site functions and performs.

You can use your browser settings to opt out of performance cookies. For more information on how to do that, click here.

We may also have third party service providers help us track and analyze usage and volume statistical information from individuals who visit our Site. Or, we may use Flash cookies for this. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored.

To manage privacy and storage settings for Flash cookies, click here.

Third party service providers that currently place performance cookies include:

Lucky Orange - Used to help analyze website page performance and visitor behavior on our Xapix site and account portal.

For more information about Lucky Orange tracking technologies and privacy policies, click here.

Google Analytics - We use Google Analytics to help analyze which pages on the Xapix Site visitors to the site viewed.

For information on how to opt-out of tracking technologies from Google Analytics, click here.

Squarespace Analytics - We use Squarespace Analytics to help analyze which pages on the Xapix Site visitors to the site viewed.

For information on Squarespace’s privacy policy, click here.

Hubspot - We use Heap Analytics to help analyze visitor behavior on our Xapix Site and the Hubspot Sales product as a customer relationship management tool.

For information on Hubspot’s’ privacy policy, click here.

LinkedIn Insights - We use LinkedIn Analytics to help analyze how visitors from LinkedIn interact with our website.

For information on LinkedIn’s privacy policy, click here.

Mailchimp - We use Mailchimp Analytics to help analyze how users interact with our newsletter.

For information on Mailchimp’s privacy policy, click here.

Twitter Analytics – We use Twitter Analytics to help analyze which pages on the site visitors from Twitter to the site viewed.

For information on how to opt-out of tracking technologies from Twitter Analytics, click here.

The above list of third party service providers that place cookies is subject to change and list may not include all such providers at any given time.

Targeting or Advertising cookies

Xapix may have third party service providers track and analyze usage and volume statistical information from those who visit our Xapix Site. Xapix sometimes uses cookies placed by its third party service providers to track the performance of our advertisements. For example, these cookies remember which browsers have visited the Xapix Site. This data given to the third party service providers does not include information that identifies you specifically, but this data may be re-associated with information that identifies you specifically after Xapix receives it.

To learn more about how to opt out of targeting and advertising cookies, you can go to the Your OnlineChoices page, the NetworkAdvertising Initiative page, and the Digital Advertising Alliance’sConsumer Choice page. These opt-out tools are provided by third parties, not Xapix. We do not control or operate these tools or the choices that advertisers and others provide through these tools.

Xapix also uses third-party advertising networks that collect IP addresses and other data from web beacons (see below) on the Xapix Site, from emails, and on third-party websites. Ad networks follow your online activities over time through automated means, such as cookies and web beacons. They use this data to provide ads about products and services tailored to your interests. You may see these ads on other websites. This helps us manage and track the effectiveness of our marketing.

From time to time, Xapix works with third parties to provide certain features on our Xapix Site or to display ads based upon your web browsing activity. These third parties may use Flash cookies to collect and store data.

To manage privacy and storage settings for Flash cookies, click here.

What’s a Web Beacon?

We use web beacons along with cookies to gather data about use of the Xapix Site and account portal and interaction with emails from Xapix. Web beacons are clear electronic images that can recognize certain types of data on your computer, like cookies, when you viewed a particular website tied to the web beacon, and a description of a website tied to the web beacon. For example, we may put web beacons in marketing emails that notify us when you click on a link in the email that directs you to the Xapix Site or one of its pages. We use web beacons to operate and improve the Xapix Site and email communications.

What We Do With IP Addresses

When you visit the Xapix Site, account portal, or use our products and services, like our APIs, we collect your IP addresses to track and analyze information about the devices that are connecting to our systems and about where those devices are located. For example, we use IP addresses to track which regions visitors to our Xapix Site or Customers logging into our account portal come from and to detect possible fraud.

How We Treat Do Not Track Signals/California Do Not Track Disclosure

Various browsers allow a “do not track” (DNT) setting that relies on a technology known as a DNT header, which sends a signal to websites visited by the individual about the individual’s browser DNT setting. At this time, there is no general agreement on how companies like Xapix should interpret Do Not Track signals. Therefore, Xapix does not currently commit to respond to DNT signals, whether that signal is received on a computer or on a mobile device. Xapix does, however provide meaningful choices to you about the information that is collected through cookies and web beacons through the various opt-out options set forth above. We will continue to monitor developments around DNT browser technology and the implementation of a standard.

How you contact us

You may contact via email at privacy@xapix.io. Or, you may write to us at the address listed below.

Xapix Inc.

2443 Fillmore St #380-7300

San Francisco, CA 94115